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CAPTURE THE ONBOARDING MARGIN WITH THE “4 PILLARS” OF SUCCESSFUL ONBOARDING
“Bringing a new employee on board can be the start of a rewarding relationship or the beginning of a missed opportunity. This smart book can teach you how to make the most of each employee’s career starting on Day One.” —Daniel H. Pink, author of DRIVE and A WHOLE NEW MIND
“This book has the potential to change the way that we think about new hires and what is possible from the group. With the instruction provided, you can migrate onboarding from the administrative to the strategic, and deliver far greater value for your enterprise.” —Betty Thompson, Senior Vice President, People Services, Booz Allen Hamilton
“People are a company’s most important asset. Successful Onboarding makes the case for the importance of effective onboarding in setting up employees for success.” —Stephen Squeri, Group President, Global Services and Chief Information Officer, American Express Company
“Hiring employees is the biggest investment most organizations make. Understanding how to make sure that investment sticks is what onboarding is about, and Successful Onboarding shows you how to do it right.” —Peter Cappelli, Director of the Center for Human Resources, The Wharton School, The University of Pennsylvania; author of TALENT ON DEMAND
Fact: 1/3rd of all external hires are no longer with the organization after 2 years. What can you do about it? In a word: onboarding; although poorly understood, subject to narrow definitions, and with limited best practice understanding or management rigor. Consultants Mark Stein & Lilith Christiansen have worked with leading companies on it, and they’ve synthesized their work into a ready to use system. With Successful Onboarding, you can:
--Rewrite the employer-employee compact—to everyone’s advantage
--Reduce time-to-productivity—while increasing the level of productivity and retention
--Make improvements at the systemic level—with gains realized with regularity
--Enroll new hires in your company’s strategic plan
Successful Onboarding provides a business case, a systemic approach to the entire process, and instructive inside stories from Apple, Starbucks, Netflix, Microsoft, Baird, Bank of America, John Deere, and dozens of other industry leaders.
- Sales Rank: #579473 in Books
- Published on: 2010-07-12
- Original language: English
- Number of items: 1
- Dimensions: 9.20" h x 1.10" w x 6.40" l, 1.22 pounds
- Binding: Hardcover
- 288 pages
About the Author
Mark A. Stein: With a finance education from the George Washington University School of Business in 1990, and subsequent professional service experience as a foundation, Mark entered the management consulting industry in 1995, and has since led hundreds of corporate strategy, investment analysis and organization development engagements for leading multi-national corporations. Mark speaks at Organization Development and onboarding conferences. He is married with three kids and lives in Bethesda, MD.
Lilith Christiansen: Lilith has 15 years of organization development consulting experience with Kaiser Associates and Booz Allen Hamilton. Lilith has led numerous organizational improvement and employee programs redesign projects for clients in both public and private sectors. Lilith is a graduate of University of Virginia and University of Pennsylvania’s Wharton School of Business. Lilith is married, has two children and lives in Arlington, VA.
Reviews
“This is a terrific resource for anyone wanting to create an effective onboarding program.” —Mindy Moye, Ph.D., Manager Employee Engagement, John Deere
“In Successful Onboarding Lilith and Mark demonstrate the financial impact that the onboarding process can have on your organization, and provides a roadmap for improving your return on investment. The book has already changed the way we think about onboarding in our organization.” —Andrew Blocher, Chief Financial Officer, Federal Realty Investment Trust
“Goodbye old-school orientation and welcome to onboarding. A great reference to tailor your onboarding based on your culture and strategy. This book demonstrates how sound and creative onboarding can prevent a lot of voluntary off-boarding from high performing employees.” —Sonia Narang, Director, Leadership & Organization Development, Sony Pictures Entertainment
“Every company leader who is serious about delivering results through people should read this book. Successful Onboarding not only gives a roadmap to successful hiring and retention, but also addresses the common pitfalls that lead to adjustment struggles, discouragement and skepticism from new hires. This book rings true to those of us who coach leaders in the onboarding transition.” —Kate Ebner, Co-Director, Georgetown University Leadership Coaching Program, Principal, The Nebo Company
“This is an important book for business leaders who want to assure employee engagement from Day One! Practical and instructive, the book gives leaders everything required to plan and implement an onboarding strategy that provides maximum organizational benefits. Not only does the book convincingly build the business case for excellence in onboarding, the authors lay out in the clearest of terms a ‘recipe’ to assist practitioners to plan and implement a strategy that will contribute the results we are all looking for….engaged employees who choose to build a career in our organizations and contribute to organizational success in the long term! Well done, Mark and Lilith!” —Bonnie DuPont, Corporate Director; Former Group Vice President, Corporate Resources, Enbridge, Inc.
“Successful Onboarding could easily be titled Maximizing Your ROI. If you adopt the authors’ perspective and follow the best practices they present, your organization will get the greatest possible return on its investment in new talent. Stein and Christiansen’s work will shift your focus from activities to results.” —Scott Eblin, Eecutive coach and author of THE NEXT LEVEL: WHAT INSIDERS KNOW ABOUT EXECUTIVE SUCCESS
“An approach to transforming your organization’s onboarding process from a one-time transaction to a sustained and integrated employee experience that drives performance and engagement right out of the gate.” —Matt Motzkin, Director, Organizational Development, Disney-ABC Television Group
“A comprehensive and highly practical guide to the critical—but underappreciated—practice of onboarding new employees. The authors make a convincing business case for strategic onboarding and then outline a step-by-step process for a positive and enduring outcome.” —Max Stier, President and CEO, Partnership for Public Service
Most helpful customer reviews
3 of 3 people found the following review helpful.
A comprehensive and practical guide for any leader seeking to grow an enterprise
By Jeneanne Rae
Why don't more firms pay closer attention to getting their new hires acclimated, motivated, and productive in a methodical way? Why is onboarding often seen as someone else's job rather than the entire firm's job? Stein and Christiansen lay out the strategic, financial, and cultural arguments for why more attention be given to onboarding as a critical process for any enterprise. They provide easy to practice tips on when and how to orchestrate the right set of interventions to transcend the typical "sink or swim" mentality that pervades most organizations when it comes to getting new employees going. This book is fantastically instructive and useful if you are part of a large organization, but perhaps even more so if you are part of a small or medium-sized organization with more limited expertise in organizational development. Bravo!
4 of 5 people found the following review helpful.
Fresh -- Often Unconventional -- Wisdom From an Upbeat Realist
By Tim O
A flat-out terrific book for those of us "in the arena." These authors appear to care equally about employees and the enterprises that depend on them, resulting in a gem of a book that strikes the perfect balance between inspiration and pragmatism. The book taps into your worst suspicions about how organizations care for their people once the recruiting game is "won," but it quickly rewards your inner optimist with simple solutions that may surprise you. I operate a small firm that invests heavily in recruiting amazing people, and I just knew we weren't arming our new talent the way we should. This book is now our blueprint for how to do it. From welcoming the new spouse (he/she took a risk, too) to involving the new hire in setting their own onboarding goals, I came away caring just as much for my colleagues, but with a much better plan for how to SHOW IT, especially during the critical first year.
1 of 1 people found the following review helpful.
Onboarding
By Van
If your company is revamping or implementing a new onboarding program I would highly recommend this board. It is much to follow and read than some of the other onboarding books I have read. This book gives you a solid path to getting your onboarding program off the ground and/or on track. A great purchase.
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